No Good Deed . . .

Here’s an example of a great company (Hyatt Hotels) getting completely hosed for going overboard to help a disabled employee. The employee expresses his gratitude by suing his employer. Thousands of wasted defense dollars later, thank goodness the 7th circuit saw this for what it was: complete nonsense.
Read the opinion here.

 

Useless Advice

If your firm goes to the trouble of researching, drafting and publishing an article on a legal development, and you fail to include any practical advice other than, “Be sure to consult legal counsel before [insert reason we bothered reading your article in the first place],” you’ve lost an opportunity to impress us.

Pushing risk across the table

We came across this excellent post by Patrick J. Lamb at In Search of Perfect Client Service awhile ago, and recently passed it on to colleagues whose outside counsel are doing the “alternative fee shuffle”.  We’re all kidding ourselves when we define “alternative fees” as “anything that’s not straight hourly rates.”  As Patrick says: Continue reading