Brochures Stink

A show of hands, please. Who has ever considered hiring a law firm after reading an unsolicited brochure? That’s what I thought: nobody.

Yet these tired warhorses of “legal marketing” report dutifully to the in-box daily. Why? So that law firm marketing departments can point to an “accomplishment” at budget time. I don’t mean to pick on the marketing departments. In fact, we get most of our unsolicited brochures directly from lawyers, most of the time with nothing more than a business card stuffed in the little cut-out slot.

We’ll be writing more on how to market legal and professional services (at least to our company). But let us start with one very simple recommendation: dump the brochure. They all say the same things, and they all stink. If you think you’re distinguishing your firm because you “seek cost-effective solutions to difficult challenges,” or if you’re the “go-to firm for ‘bet-the-company’ litigation,” get in line. Everyone else thinks so too. Even fancy Wall Street firms seem to have hired the same advertising/marketing consultants as the mid-Western regionals. Remember, $200/hr insurance defense lawyers can say they represent “Fortune 100® companies” if they get a case or two from an AIG subsidiary every now and then. Avoid generalities.

There are other channels that will be much more effective. Yes, more work is required, but you already knew that.

More on what works next time.


1 thought on “Brochures Stink

  1. Amy Campbell

    I love this blog’s voice-of-the-customer perspective and I have added it as a featured blog on “Legal Marketing Reader” ( This is a valuable resource. Keep it coming.

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