We missed this announcement from Jackson Lewis (a large national employment law firm) in November, 2014, stating that an associate’s billable hours will no longer be taken into account in his or her performance evaluations. We applaud this decision, and hope to see this factor removed from partner-level evaluations (read: profit participation determinations) as well.
Individuals in any organization ought to be evaluated on the basis of accomplishments, not time spent. Is this harder to do? Of course.
How should accomplishments be evaluated? Hint: ask your customers who receive the service and are in the best position to evaluate its worth.
We’ll answer. We promise.
In House Rants 